Topics Map > Human Resource System (HRS) > Benefits Administration

Requesting Benefits Billing Refunds in HRS


This procedure provides steps to take when an employees has overpaid insurance premiums in Benefits Billing and requires a refund.

Process Considerations:

  • If a refund needs to be issued to the employee, the payment(s) and charge(s) must be adjusted in Benefits Billing by UWSS. Either a reallocation of the payment is processed, a credit card refund is processed, or a paper check is issued to the employee.
You may click on the links below to navigate directly to a section:


1. Refund requests are made via a WiscIT initiated by either the UW Institution or the UWSS Reconciliation Team.
Note: The ticket must clearly indicate how the funds should be processed.
2. To see the actual adjustments in HRS, navigate to: Benefits > Benefits Billing > Calculate and Review Charges > Review Charge Details, enter the EMPLID and click search.

Keywordsback out reconciliation SFS adjustment adjust payment recon holistic review SFS employer share journal entries refund check refund refund benefit billing credit credit benefit billing BN, Benefits BN, Benefits   Doc ID72792
OwnerChristina S.GroupUW–Shared Services
Created2017-04-21 09:08:19Updated2024-05-14 10:51:48
SitesUW–Shared Services
Feedback  0   0