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Processing the WED Missing Business Addresses Report in HRS


The UW_HR_MISSING_BUSINESS_ADDRESSES is an error report created to find employees with a missing Business address. These errors appear in the Workflow Exception Dashboard (WED) notifying credentialed users of missing/incorrect employee data and the ability to fix them accordingly in an on-demand basis. Employees on some campuses are unable to obtain a NetID without a Business Address entered into HRS. This causes a delay in accessing systems and services such as ID Cards, parking, etc. Employees appearing on this query need to have this information updated via Modify a Person.

Process Considerations:

  • The WED is available for credentialed users ONLY and is based on current security roles; queries will be viewable only if users have the ability to fix them.
  • There may be soft warnings that will pop up after clicking Save.  Please click through these warnings to allow for the Save.
  • Exceptions:
    • Employees in a 'No Pay Basis' are not included.
  • For general information on using the WED, see The Workflow Exception Dashboard in HRS .
You may click on the links below to navigate directly to a section:


  1. Log in to HRS, WED Error Queries appear.  Error Queries appear based on your current security and whether there are errors to fix.

  2. To filter the results of the Error Query list further, options appear below.

    Module = Cast net by specific functional group queries

    Priority = All queries by default are sorted High, Medium, Low

    Business Unit = filter by campus

    Dept ID = filter by specific Dept ID (must enter full alpha + six digit code)

    DeptID (like) = filter by a partial Dept ID to capture larger net at the division level or mulitple departments.

  3. Click on UW HR Missing Business Address Error Query. This query is also accessible from the FLSA WorkCenter, found at Workforce Administration > Job Information > UW FLSA WorkCenter. For more information about the WorkCenter, see KB PD-WorkCenter.

  4. Note - there are filters available to narrow your list:  Business Unit, DeptID (1), DeptID - Like (2), Show Claimed, Show Completed.

  5. Click the 'Check to Claim' check box, your name will appear in the Claimed by Section with the Date and Time noted.

  6. Click Link to PERSONAL_DATA_2.

    Step 6 Personal_Data2

  7. Modify a Person > Contact Information Page displays, where Addresses are stored. 

  8. Note, no address for Address Type Business.

  9. Click + button to add an Address Type/Address.

    Step 9 Click + Button

  10. Click Address Type drop down, select BUSINESS.

  11. Click Add Address Detail link.

    Step 11 Add Address Detail

  12. Enter Effective Date and Country, then click Add Address link.

  13. Using drop down menu, choose appropriate value for UW Institution, Location Code, Room Nbr, and if used Mail Drop ID.  Note: Some data may auto-populate for you.

  14. Click OK.  **Soft warnings may appear, click OK through these warnings.

  15. Returns to previous screen, click OK.  **Soft warnings may appear, click OK through these warnings.

  16. Returns to Contact Information page, click Save.  **Soft warnings may appear, click OK through these warnings.

    Step 16 Save

  17. Close Window.

  18. Return to UW HR Missing Business Addresses Query page.

  19. Click the 'Completed' check box.  Your name will appear in the Completed by Section with the Date and Time noted.

  20. Click the Home link to return to the main WED page. 


  21. Click Return to Dashboard link (available on every page) to return to the main WED page

    Return to Dashboard replace

Additional Resources

Related KBs:

Related Links:

    Get Help

    • Click HERE to contact UW Shared Services - Service Operations Department or HERE for the UWSS IT HelpDesk if you have any issues with these instructions.

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    Keywords:Workflow Exception Dashboard missing business address NetID Contact information contact information demographics personal W-4 WT-2   Doc ID:43881
    Owner:tami e.Group:UW–Shared Services
    Created:2014-10-08 13:44 CDTUpdated:2020-09-28 14:07 CDT
    Sites:Human Resource System (HRS), UW-La Crosse, UW–Shared Services
    Feedback:  0   0