Processing the WED New Hire Hold Report in HRS


The UW New Hire Hold is an error report created to notify campus Benefits and/or HR Administrators of employees who have blank values in their WRS Previous State or Local Service fields. These errors will appear in the Workflow Exception Dashboard (WED) notifying credentialed users of missing/incorrect employee data and the ability to fix them accordingly in an on-demand basis.

Process Considerations:

You may click on the links below to navigate directly to a section:


1.  Log into HRS. If the WED is not automatically displayed on the Home page, then click the WED tab to switch to it. The main WED Error Queries appear based on your current security and whether there are errors to fix.

2.  Click on the UW_HR_NEW_HIRE_HOLD Error ID hyperlink. This query is also accessible from the FLSA WorkCenter, found at Workforce Administration > Job Information > UW FLSA WorkCenter. For more information about the WorkCenter, see KB Setting Up a WorkCenter in HRS.

  • Note - there are additional filters available to narrow your list:  Business Unit, Dept ID or DeptID (like), [] Claimed, [] Completed.
WED NHH Replace
3.  Click the Check to Claim check box.  Your name will appear in the Claimed by section with the Date and Time noted.

4.  Click link to UW_BN_JOB_DATA. This will take you to the employee's UW Benefits tab on the Job Data page.

9.2 Picture 4 replacement

5.  Note that the Previous Service fields are blank and the Benefits Service Date is equal to the hire date.  

6.  Navigate to Work Location Tab. Click the + button to add a row.
  • The Effective Date used must equal the hire/rehire date.
  • You will need to enter an Effective Sequence equal to the current row +1.  (i.e. current = 0, enter 1 in this field)
  • Action =   Data Change
  • Reason = BN Eligibility Update

7.  Click on the UW Benefits tab.  Add the appropriate number of months into the Previous WRS State and Local Service fields, and roll back the Benefit Service Date to match the prior State Service (maximum of 12 months).     

8. The Previous Service fields will need to be updated on each Empl Rcd. Click the Next in List and Previous in List buttons to navigate between Empl Rcd, and within each Empl Rcd click the right and left row buttons to find every Effective Date and maximum Effective Sequence of each date.

9.  Click the Save button when all data has been entered on all records.

9.2 Save Button

10.  Close this window to return to the Error Query Summary Page.

11.  Click the Completed check box.  Your name will appear in the Completed by section with the Date and Time noted.

9.2 Completed By

12.  Click Home link to return to the main WED page OR

9.2 Home Hyperlink

13.  Click Return to Dashboard link (available on every page) to return to the main WED page

9.2 Return to Dashboard

14.  Upon successful resolution of the employee's error and after nightly updates, the employee will fall off the list.

Further Research

Benefit Administrators can pull the New Hire Hold Report (UNBNR002 New Hire Hold Report) from Cypress to further investigate an employee. The report in Cypress shows the Effective Date, Empl Rcd, and which field is missing the data.


Additional Resources

Related KBs: Related Links:

Get Help

  • Click HERE to contact UW Shared Services or HERE for the Office of Technology Services (OTS) Helpdesk if you have any issues with these instructions.