Process Considerations:

• If you do not know your existing password or it has expired, you will need to use the following instructions to reset your password: Self-service Password Reset or Account Unlock using Okta
  
  
•  If you have an UWEX or UWC account and need to change or reset your password, follow the instructions under the UWEX and UWC Accounts section.

• Passwords must meet the following requirements:

  • Minimum password length is 12 characters
  • Must contain 3 of the following 4 requirements: capital letter, lower case letter, number, and special character (~ ` @ # $ % ^ & * ( ) + = | [ ] { } ? < >)
  • Cannot have been used as one of your last 99 passwords
  • May not contain your user ID
    
    
• @wisconsin.edu, @uwss.wisconsin.edu, @uwex.wisconsin.edu, @business.wisconsin.edu, and @wisconsinhumanities.org account passwords will expire after 1 year.
• @uwsa.edu passwords expire after 150 days (5 months).

Instructions for Changing Your Password

1. If you use a Windows computer and are not connected to UW Network (working remotely, connected to wifi, etc.), first log in to the VPN: Connecting to the UW Internal Network Remotely Using VPN
   
   
2. Log in to the Okta Dashboard:
   
   

   Log on Matrix

   If your email ends in...	Login URL
   @wisconsin.edu @uwss.wisconsin.edu @uwex.wisconsin.edu @business.wisconsin.edu @wisconsinhumanities.org	https://myapps.wisconsin.edu/
   @uwsa.edu	https://myapps.uwsa.edu/

    
    
   
   
3. Click on your name and in the drop down menu select "settings"
   
   
   
4. Enter your old password and your new password in the appropriate fields and then click on "change password".
   
   
   
5. If successful, you will see a message indicating that your password has been changed.
   
   
   
6. Select Crtl + Alt + Delete and Lock your computer.
   
   
7. Unlock your computer and log in using the new password. This ensures the computer is synced with the password change. If you are unable to log in to your computer with the new password, use the old password. Contact the UWSA Help Desk for assistance.

UWEX and UWC Accounts

Click on the link below to change or reset your password in the self-service portal: UWCX Password Reset

Additional Resources

Related KBs:

• Enroll Self-service Account Recovery Options in Okta
• Self-service Password Reset or Account Unlock using Okta

Related Links:

• UWCX Password Reset