1. Priority Matrix for OTS Service Requests and Incidents
2. Set Up Released Printing
3. New Employee - General Computer Use Information
4. Using the Voicemail Web Portal
5. Add a Printer in Windows 10
6. Cisco Jabber for Phone Forwarding
7. Disinfecting Electronic Devices
8. Office Computer Support and Purchasing
9. Three-Way Calling on Office Phones
10. Voice Over IP (VOIP) Reference
11. Change HP Computer Microphone Audio
12. Check Voicemail from an Outside Line
13. Frequently Asked Questions for Voice over IP (VoIP)
14. University of Wisconsin Policy Resources
15. UW Shared Services Glossary