1. Priority Matrix for OTS Service Requests and Incidents
  2. Set Up Released Printing
  3. New Employee - General Computer Use Information
  4. Using the Voicemail Web Portal
  5. Add a Printer in Windows 10
  6. Cisco Jabber for Phone Forwarding
  7. Disinfecting Electronic Devices
  8. Office Computer Support and Purchasing
  9. Three-Way Calling on Office Phones
  10. Voice Over IP (VOIP) Reference
  11. Change HP Computer Microphone Audio
  12. Check Voicemail from an Outside Line
  13. Frequently Asked Questions for Voice over IP (VoIP)
  14. University of Wisconsin Policy Resources
  15. UW Shared Services Glossary