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Reviewing the Payroll Error Messages Report in HRS

Overview

UWSS Service Operations and campuses need to verify that the information going into the payroll calculation and confirm will not cause the processes to fail. UWSS also needs to verify the integrity of the payroll and benefits set-up and employee data. Authorized users will be able to view this report in Cypress or run this report ad hoc through HRS for their respective campus, division or department.
The Payroll Error Message Report is most useful to PY Coordinators if they do not see a calculated paycheck for their employee(s) in Review Paycheck or on the Payroll Edit Report. If there is a calculation error during the nightly payroll processing for that week (biweekly or monthly), then there will not be a paycheck for viewing until the error is cleared. By checking this report, the coordinator can see the condition causing the error that was encountered. Shared Services staff also receive an error listing, and nearly all types of calculation errors are cleaned up by Shared Services Service Operations.
As delivered, the report includes all messages for all UW institutions for all pay groups in a pay period. However, nearly all error messages are calculation errors that are fixed by UWSS Service Operations staff.

Process Considerations:

  • If you see your employee with a negative gross error, you may want to check if all the employee's time has been entered/approved (for biweekly) or if there is an Absence Management issue such as Leave Without Pay (LWOP) on the employee's record (absence issues will also be on the Absence Underpaid audit sent every morning of the payroll processing week).

Instructions for Viewing the Cypress Report

The following are some sample pages from the Payroll Error Messages Report in Cypress - there is one page per department ID/pay group combination:

Items on the report to note:

    Pay Period End - The end date of the current pay period being calculated
    Pay Group - Signifies the pay group of the empl record on which the error is occurring
    Dept ID - The DeptID of the job on which the error is occurring.
    Employee Name, Employee ID, Empl Rcd# - Identifies the employee and empl record on which the error is occurring
    Message - Tells the error type/what is causing the issue with the calculation of the employee's paycheck

Error Example - Negative Gross Pay

Example Error - Benefit Not Found



Running the Payroll Error Messages Report in HRS

The Payroll Error Messages report can also be run ad hoc in HRS by navigating to: UW Payroll Reports>Payroll Error Messages.

  1. Enter an existing run control ID or create a new one on the main page and click Search. See Setting Up Run Control IDs in HRS for more information

    payroll error report

  2. Enter the Pay Run ID you want to run the error messages for.  You can further narrow your search by also entering a DeptID.  Leaving the DeptID field blank will return errors for all departments.  After entering your criteria, click the Run button in top right corner.

  3. payroll error report parameters

  4. You will be taken to the Process Scheduler Request page.  The Type and Format fields should default to "Web" and "PDF" respectively.  Click the OK button to run the report.

  5. 9.2 Payroll Report Request

  6. You will be taken back to the Error Messages Report criteria page.  Use the Process Monitor link and View Log/Trace link to get to the report. See Viewing the Process Monitor in HRS for more information.

  7. On the View Log/Trace page, click on the PDF file under the File List section to view the report output.
9.2 Payroll Report View Trace/Log



Additional Resources

Related KBs:

Get Help

  • Click HERE to contact UW Shared Services - Service Operations Department or HERE for the UWSS IT HelpDesk if you have any issues with these instructions.




Keywords:UWSC integrity error messages py payroll Cypress missing check calculated data paycheck PY, Payroll PY, Payroll PY, Payroll   Doc ID:21306
Owner:Kate I.Group:Human Resource System (HRS)
Created:2011-11-17 10:45 CDTUpdated:2020-07-11 14:13 CDT
Sites:Human Resource System (HRS), UW Shared Services
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