Changing Phone Numbers and Email Addresses Using Self Service in HRS

Overview

This document explains how to update your phone number and email addresses using eProfile via My UW System Portal.

Process Considerations:


You may click on the links below to navigate directly to a section:

Instructions

  1. Login to My UW System Portal using your campus login as described in  Logging into the My.Wisconsin.edu / My.Wisc.edu System Portal.

  2. Click the Personal Information tile.

    3. 92portalscreenshot.png

  3. Click the Update My Personal Information link.

    portal first page

  4. Log into HRS using your Campus Credentials, if not already logged in.

  5. Click Contact Details in the left side menu.

    Click Contact Details


Updating Phone Numbers

  1. To update an existing phone number, click on the row with the number to be changed.

    Update existing phone number by clicking plus sign

    a. Enter the new phone number and click Save.
    b. To mark the number as preferred, click the Preferred box. Only phone types of "Business" and "Business Other" should be marked Preferred.
    c. To delete the number click Delete.
    Note: You are not allowed to delete a Phone Number when there is only one Phone Number listed. You must first add another Phone Number and designate it as "Preferred."

    UPDATE PHONE 2

  2. Add a new Phone Number, click the Plus sign in the Phone section

    Add a phone number by clicking plus sign

    a. Select a Type from the drop down list
    b. Select Preferred if this is the preferred number. Only phone types of "Business" and "Business Other" should be marked Preferred.
    c. Enter a 10 digit phone number and extension (if needed)
    d. Click Save.

    NEW PHONE


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Updating Email Addresses

  1. To add a new email address, click on the plus sign under Email.

    Add a new email

    a. Select an Email Type
    b. Enter an Email Address
    c. Click Save
    NOTE: Business Email Address should ALWAYS be the Preferred address. If for some reason, the Preferred Email designation is changed from the Business Email Address, the HRS nightly processes will automatically reassign the Business Email as Preferred.

    new email screen

  2. To update an existing email address, click on the row with the address to be changed.

    Update an existing email address

    a. Update the email address and click Save.
    b. To delete the number click Delete.

    email update


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Additional Resources

Related KBs:

Get Help

  • Click HERE to contact UW Shared Services - Service Operations Department or HERE for the UWSS IT HelpDesk if you have any issues with these instructions.

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