Changing Phone Numbers and Email Addresses Using Self Service in HRS
Overview
This document explains how to update your phone number and email addresses using eProfile via My UW System Portal.
Process Considerations:
Business Email Address should ALWAYS be the Preferred address. If, for some
reason, the Preferred Email designation is changed from the Business
Email Address, the HRS nightly processes will automatically reassign the
Business Email to Preferred.
Preferred phone is defined as the primary phone number at which the employee wishes to be contacted for business purposes. Only phone types of "Business" and "Business Other" should be marked Preferred.
Log into HRS using your Campus Credentials, if not already logged in.
Click Contact Details in the left side menu.
Updating Phone Numbers
To update an existing phone number, click on the row with the number to be changed.
a. Enter the new phone number and click Save. b. To mark the number as preferred, click the Preferred box. Only phone types of "Business" and "Business Other" should be marked Preferred. c. To delete the number click Delete. Note: You are not allowed to delete a Phone Number when
there is only one Phone Number listed. You must first add another Phone
Number and designate it as "Preferred."
Add a new Phone Number, click the Plus sign in the Phone section
a. Select a Type from the drop down list b. Select Preferred if this is the preferred number. Only phone types of "Business" and "Business Other" should be marked Preferred. c. Enter a 10 digit phone number and extension (if needed) d. Click Save.
To add a new email address, click on the plus sign under Email.
a. Select an Email Type b. Enter an Email Address c. Click Save NOTE: Business Email Address should ALWAYS be the Preferred address. If for some
reason, the Preferred Email designation is changed from the Business
Email Address, the HRS nightly processes will automatically reassign the
Business Email as Preferred.
To update an existing email address, click on the row with the address to be changed.
a. Update the email address and click Save. b. To delete the number click Delete.