Teams Presence Status and Notifications

Overview:

This document provides details on the Teams presences status and when calls are received.

Process Considerations:

  • You have been setup with Teams phone/voice.
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Your Microsoft Teams status can affect your ability to receive calls:

  • If your status is set to Do Not Disturb or if you enable Call Forwarding you will not receive any call notifications
  • If your status is set to Available, Be right back, Appear away, or Off work, you will receive call notifications
  • If your status is set to Busy, In a call, or In a meeting, you will receive call notifications

Presence states in Teams, and the order of statuses from most available to least available:

teamspres

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Keywords:
Teams, Presence, Status, Notification 
Doc ID:
148508
Owned by:
Tom R. in UW–Shared Services
Created:
2025-02-21
Updated:
2025-02-21
Sites:
UW–Shared Services