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Switching among the Handset, Speakerphone and Headset Modes

• You can select the desired mode before placing a call, or you can alternate among Speakerphone,
  headset, and handset modes during a call.
  
  You can switch the audio output modes of a phone.
  • Switching to handset mode: Pick up the handset.
  • Switching to speakerphone (hands-free) mode: Press the Speakerphone key. The Speakerphone LED
    indicator glows green when the speakerphone is activated.
  • Switching to headset mode: Press the HEADSET key. The HEADSET LED indicator glows green when
    the headset is activated.

Calling Contact

1. From the Calls screen, tap the  .
   
   
2. Enter the contact account information to search for the desired contact.
   
   
3. Tap the name to place an audio call.
   
   

Dialing a Number

1. Do one of the following:
   • Pick up the handset.
   • Press the Speakerphone key.
   • Press the HEADSET key.
   
   
2. Enter the contact number.

Placing a Call from Call History

• You can place calls to contacts from the call history list, which contains incoming, outgoing, and missed
  calls.

1. From the Calls > RECENT screen, tap the desired contact or tap the
2. Tap to place an audio call. 

Redialing a Number

• You can recall the last contact you called when your phone is idle.

1. Press .

Placing an Emergency Call from a Locked Phone

• Once locking the phone, you can dial an emergency number without having to unlock it.

1. Tap  on the touch screen.
   
   
2. Tap Emergency Call.
   
   
3. Enter an emergency number and then tap Call.

Answering a Call

1. Do one of the following:
   
   Pick up the handset.
   Press the Speakerphone key.
   Press the HEADSET key.
   Press Accept on the touchscreen

Muting and Unmuting Audio

• You can mute the microphone during an active call so that the other party cannot hear you.

1. During a call, press the mute key on the phone or tap on the touch screen.
   The mute key glows red.
2. To unmute audio, press the mute key on the phone or tap on the touch screen.
   The mute key is green.

Placing a Call on Hold

• When you are in a call, you can place an active audio call on hold and resume the call when you are ready.

1. During a call, press or tap Hold to put the call on hold.

Resuming a Call on Hold

• Do one of the following:
  • If only one call is placed on hold, press or tap Resume.
  • If multiple calls are placed on hold, tap on the right side of the desired held call.

Ending or Rejecting an Active Call

• Tap End call.

Ending All Calls in the Process

• You can end all calls in the process at a time.

1. Do one of the following:
   • If you are using the handset, hang up the handset.
   • If you are using the headset, press the HEADSET key.
   • If you are using the speakerphone, press the Speakerphone key.

Performing a Blind Transfer

1. During a call, press or Tap Transfer...
   The call is placed on hold.
   
   
2. Select the desired contact or search for a contact. Then the call is connected to the number which you are transferring to.
3. Tap End call key to end the call or when the other party picks up it will end automatically

Performing a Consultative Transfer

1. During a call, tap Transfer > Consult first.
2. After the party answers the call, tap beside the contact. It prompts you whether to transfer the call or not.
   
   
3. Select the desired contact or search for a contact.
   
   
4. Tap OK to complete the transfer.
   After the transferred party answers the call, the call is transferred successfully.

Forwarding Calls

1. Forwarding Calls to Voicemail
   
   • Tap your profile picture or initials > Settings > Calling.
   • Enable Call forwarding.
   • Tap the Forward to field and then select Voicemail
     
     
2. Forwarding Calls to a Contact or Number
   • Tap your profile picture or initials  > Settings > Calling.
   • Enable Call forwarding.
   • Tap the Forward to field and then select Contact or number.
   • Add the desired number.
     The incoming calls are automatically forwarded to the contact or number.
     
     
3. Forwarding All Incoming Calls to Delegates
   • Tap your profile picture or initials > Settings > Calling.
   • Enable Call forwarding.
   • Tap the Forward to filed and then select My delegates.

Synchronizing Incoming Calls to the Specified Contact/Delegates

• You can synchronize incoming calls to a specified contact or delegates so that you and they can receive
  the incoming calls simultaneously.

1. Tap your profile picture or initials > Settings > Calling > Also ring.
   
   
2. Select Contact or number, add the target contact.
   The target member and you will receive the incoming calls simultaneously.

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