Accessing Microsoft 365 Teams Chats Export


This document outlines the process for accessing migrated M365 Teams chat data.

Process Considerations:

  • Access to OneDrive
  • M365 Teams chats export file will have been placed at the following directory: Your OneDrive > UWSA Teams Chats

Click on the links below to skip directly to a section:


  1. Locate your chat zip file. Your OneDrive > UWSA Teams Chats


  2. Right click on the zip file and select Extract All... from the menu.
  3. Click the Extract button.

                        You now should see a Chats folder and an index file.


  4. Open the “index.html” file, it should open your default web browser. In the example shown Microsoft Edge is the default – this will work with Google Chrome or FireFox.

    *Note: if you have several hundred conversations it may take a few minutes to open the file. Wait for the load icon in the tab to complete before trying to navigate or the page may be unresponsive.


  5. The left side provides the team conversations you can click on and view.

    • Note - Chats are listed as “ChatType – Chat Title” – if a chat title does not exist then a list of users in the chats is provided. If there are more than 10, then the chat title will be “Conversation with X members” with X being number of users in the conversation.

    The right side provides the contents of the selected team chat.


    *Note - You can open the conversation in a new tab to get a full screen view of it using “Open in new tab” hyperlink.

  6. Conversation statistics are shown at the top of each conversation


    This includes:

    • Chat Create Date/Time – date and time the chat conversation was created.
    • Chat Members – members available that are part of the conversation. This shows their display name.
    • Chat Type – this can be a Group, OneOnOne, or a Meeting.
    • Chat Message Count – how many messages exist in the conversation.
  7. Chat messages are assembled as followed:

KeywordsM365, Chat, Teams, Export   Doc ID137602
OwnerTom R.GroupUW–Shared Services
Created2024-05-30 13:52:32Updated2024-06-04 15:59:09
SitesUW–Shared Services
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