Send An Email As A Different Account or User


How to use the "send as" feature to send an email from a different account.

Process Considerations:

  • "Send As" permissions need to be granted before you will be able to send out of an email account. Sending without permission will result in an email bounce-back referencing insufficinet permissions.
  • Contact the Help Desk to request "send as" permissions
Click on the links below to skip directly to a section:


  1. With the message you'd like to send open, select Options > From to make the From field visible

    example on enabling the from field

  2. Click the From button to access the drop down menu

    example of the from button

  3. If the email you want to send from is not there, select Other Email Address...

    example of the drop down menu

  4. If you know the full email address, you can type it here. If not, click From

    example of the email text box

  5. Use the search box to search the global address list for the email you'd like to use

    example of searching the global address list

  6. Once found, select the email address then click OK

  7. You should now see the email address in the Send From dialog. Click OK

    example of the send from dialog

  8. Now continue sending your email as usual

  Warning Sign Image  If you receive a bounce-back message stating you have insufficient permissions, please contact the Help Desk with the email address you'd like send-as permissions added for.

Additional Resources:

Keywords"send as" e mail e-mail shared inbox from   Doc ID135550
OwnerLarissa H.GroupUW–Shared Services
Created2024-02-19 13:50:44Updated2024-03-15 09:56:04
SitesUW–Shared Services
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