Sticky Notes Troubleshooting After @wisconsin.edu Account Merge

Overview:

Troubleshooting steps for Sticky Notes not working after account merge.

Process Considerations:

  • These steps should be taken if your @uwsa.edu account has been migrated to an @wisconsin.edu account and you are encountering a stuck loading screen when opening Sticky Notes

    example of stuck application
Click on the links below to skip directly to a section:

Instructions

  1. Close the Sticky Notes application, wait one minute, then reopen the Sticky Notes application

  2. In the upper right, click the gear icon

    example of gear icon location

  3. Click Sign In

    example of the sign in button location

  4. Select your @wisconsin.edu account from the list then click Continue

    example of the account selection screen

  5. You are now signed into the application and your notes should populate again.

To the top

Additional Resources

Related KBs:

Help Resources:

To the top

Keywords:
note loading missing merging new acct uwsa uwsads stickynote migration 
Doc ID:
135417
Owned by:
Larissa H. in UW–Shared Services
Created:
2024-02-12
Updated:
2024-03-19
Sites:
UW–Shared Services