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Okta Password Reset


This will guide will show you how to reset the password on your account.

Process Considerations:

  • You will need one of your Security Methods present to reset the password on your account.
  • You will need to use the correct portal when resetting your password.
Click on the links below to skip directly to a section:

Change Password

    If you already know the password to your account, you can change your password from your Okta portal.

    Okta Login URL matrix
    If your email ends in... Login URL

    Log into the myapps portal and click on your profile drop down on the top right.

    okta profile drop down

    Click on Settings

    On the settings page, navigate to the change password section to do a self-service password update.

    okta change password

    Resetting Password

    If you do not remember your password, you can click Forgot Password on the login screen. You will need to input your email first before you see the option to reset your password.

    okta forgot password

    Okta will then prompt you to authenticate with either one of your Security Methods or via your recovery email.

    Okta reset password authentication

    Once you have verified your identity, you will be prompted to set a new password. Please follow the password requirements as detailed on the page.

    okta password reset

    Unlocking Account

    At the initial login screen, you will have the option to Unlock your account near the bottom.

    okta unlock account

    This will prompt you to verify your identity with either a security method or recovery email.

    okta unlock account authentication step

    Once successfully verified, your account will be unlocked!

    okta unlock account successful

    Additional Resources

    Related KBs: (remove this section if there are no related KBs)

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    Keywordsokta, password, reset, self, service, locked, out, account   Doc ID130756
    OwnerLuke N.GroupUW–Shared Services
    Created2023-08-31 09:39:07Updated2023-08-31 11:34:02
    SitesUW–Shared Services
    Feedback  0   0