View email messages header in O365

Overview:

This document explains how to view and/or forward the source of an email message. If you wish to send a message to email administrators, it is recommended that you forward the message as an attachment, so the headers are included as well as the body


Office 365 - View or send the source of an email message header 

Outlook on the web 

  • To view the headers:
    • Log into Outlook on the web.
    • Go to Mail.
    • Open/View the message that you want to view the headers of.
    • Within the message, click on the "..." (three dots) next to the "Reply/Reply all/forward arrow" action button and select View message details. The 'Message details' window will appear containing the header information of the message.


To send as an attachment:

  • Log into Outlook on the web.
    • Click New message.
    • Click the pop-out icon, located at the top right corner of the message window. This will open this message as its own window within your browser.
    • Next, organize your browser windows so that you can view both your mail folder listing and the new message window.
    • Drag the email, from your mail folder list, that you want to include in the message you are composing. It will be included as an attachment. Important: If you are currently in 'Conversation' view, all the messages within the conversation will be attached. If you only want a specific message to be attached, change your view to 'Messages' then attach. Control view settings.
    • Enter any other relative information and click Send button.
    • Note: The recipient(s) will receive this message which will include the message you dragged into it as an attachment.

Outlook for Windows 

  • To view the Headers
    • Open up a message by double-clicking on it
    • Click File tab in the top left of the message 
    • Choose Properties from the bottom of the list and you'll see Internet Headers listed at the bottom 
    • To send as an attachment
    • Open up a message by double clicking on it. 
    • Within Message tab, in the 'Respond' group, click on More to get a drop-down option of forwarding/sending as an attachment 
  • To view the source
    • Right-click the message within your folder listing.
    • Select "View Source" from the drop-down menu. A window will open showing the header information of the selected message.
    • To forward a message as an attachment
    • Click HOME tab.
    • Select Message.
    • Click the "Attachment" button from within the ribbon bar to forward the message as an attachment.

Outlook for Mac 

  • To view the source
    • Right-click the message within your folder listing.
    • Select "View Source" from the drop-down menu. A window will open showing the header information of the selected message.
    • To forward a message as an attachment
    • Click HOME tab.
    • Select Message.
    • Click the "Attachment" button from within the ribbon bar to forward the message as an attachment.

Get Help

  • Click HERE to contact UW Shared Services - Service Operations Department or HERE for the UWSS IT HelpDesk if you have any issues with these instructions. 




Keywords:information, technology, applications, email   Doc ID:105558
Owner:Roksana B.Group:UW–Shared Services
Created:2020-09-02 12:16 CDTUpdated:2020-09-10 11:58 CDT
Sites:UW–Shared Services
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