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Viewing Self Service Confirmation Statements in HRS


A Benefit Confirmation Statements is a PDF document generated when an employee completes an Self Service enrollment for either Annual Benefits Enrollment or as a New Hire. The statements itemize the benefit enrollment choices of the employee, including which dependents are enrolled for each Benefit Plan. This document outlines when Confirmation Statements are created, and how to find the documents to review.

Process Considerations:

  • Confirmation Statements are only generated for Self Service enrollment.  They will not be generated for manual Event entries (Entries made using an ADM, SAV, UIA, or FSA manual Event).
  • Confirmation Statements generate for an employee when they submit Self Service enrollments for New Hires. If the employee re-submits changes within 30-days via Self Service enrollment, a new Confirmation Statement will generate.
You may click on the links below to navigate directly to a section:


General Overview

  1. Employee completes Self Service enrollment.

  2. Then a process is run to generate the statements for Self Service enrollments. Output is in PDF format.

  3. The PDF file that the process generates will be sent to Cypress and to the employee's Portal.

    • In Cypress, the file will be split by institution and by day. You will only be able to see the Confirmations Statements for your particular institution that were generated that day. 
    • Cypress Navigation: Prod > UWSC - HRS> BN Confirmation Statements
    • The file on the portal will only be visible to the individual employee
    • For Madison: New Hire and ABE Self Service Confirmation Statements are split down to the department level in Cypress.

  4. The employee will receive an email to his/her HRS primary email, notifying them that their confirmation statement can be viewed on the portal.

New Hire Confirmations Statements Specific Variances:

  • New Hire Self Service Confirmation Statement process is run Sunday through Thursday during normal nightly processing. This will generate a PDF file for all enrollments submitted that day. When the process runs on Sunday, it will pickup all entries submitted Friday through Sunday.
  • The coverage begin date is also included on this version of the document

Annual Benefits Enrollments Specific Variances:

  • During the Annual Benefits enrollment period, the process is run every night (including Friday and Saturday).
  • Open enrollment has two types of email notices depending on the timing of the enrollment: 
    • During open enrollment
    • After enrollment and entry is over, to confirm no changes have been made. This is generated for all employees who were offered an Open Enrollment Event.
  • This statement does not include a column for Coverage Begin Date, as it is always Jan 1 of the upcoming year.

Sample ABE Self Service Confirmation Statement:

2019Confirmation Statement

Sample New Hire Self Service Confirmation Statement:

New Hire Confirmation Statement

Confirmation Statement Query:

  • UW_BN_NEW_HIRE_EBEN: is a PeopleSoft query that can be run to identify who had completed Self Service enrollment during a particular date range.
    • Navigate to:  Reporting Tools > Query > Query Viewer > UW_BN_NEW_HIRE_EBEN and click Search
    • Enter the appropriate date range
    • Enter a Department ID number (you can choose to enter the full Dept ID number or enter the first letter and % for all departments (i.e. "Y%")
    • Click View Results

EBen Pending Report

  • This can be helpful for gathering metrics for how many employees completed Self Service, or help identify the date a specific employee who completed Self Service.

Additional Resources

Related KBs:

    Related Links:

      Get Help

      • Click HERE to contact UW Shared Services or HERE for the Office of Technology Services (OTS) Helpdesk if you have any issues with these instructions.

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      Keywords:ABE Annual Benefit Enrollment OE Open Enrollment Statement new hire Self Service enroll employee BN, Benefits BN, Benefits   Doc ID:64265
      Owner:Joanna B.Group:UW–Shared Services
      Created:2016-06-20 11:46 CDTUpdated:2021-07-23 13:07 CDT
      Sites:UW–Shared Services
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