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Submitting an Off-Cycle Missed Payroll Request (Biweekly) in HRS


This user procedure provides step by step instructions for filling out and submitting an off-cycle missed payroll request submitted through a web form on the UWSS Service Operations web site. After the request has been submitted, it will either be approved or denied by one of the campus/division approvers. To gain access to request or approve a Missed Payroll, your HR Director needs to send an email to the appropriate AG Group requesting the access. The ticket should then be sent to the UWSS Service Operations Payroll Team who will work with the web team to set up the new security.

Process Considerations:

  • Processing Time: 
    Off-Cycle Payrolls for missed paychecks will be processed in HRS by UW Shared Services - Service Operations with checks payable on Wednesday of each week. Requests must be received at UW Shared Services - Service Operations by NOON on Tuesday for processing that week. Employees will be paid via ACH direct deposit, Focus paycard, or on a rare occasion a paper check, as appropriate. Money will be available from direct deposits on the Friday of that week. Paper checks will be mailed directly to the employee's address in HRS per KB Managing Payroll Options in HRS .
  • Absence Management Reported Time:
  • A missed absence request must be entered in either ESS or by an administrator.  It must be approved and "Taken by Payroll".  The take must process in order to decrement the absence balance.  This duplicate payment will be turned off by UWSC staff when it processes to the next on-cycle paycheck. 
  • Approving in a Timely Manner:
  • Approvers will receive an auto-generated email weekly for all unapproved missed payroll requests that are more than 7 days old. On day 22 the request will be rejected. Both the requester and approver will get notification emails on this.  If a check is still needed a new request will have to be submitted. 
  • Eligibility Criteria:
  • There are certain criteria that must be met in order for an employee to be eligible to receive an off-cycle pay check. For “Regular Hours/Gross” only, the employee must have a minimum of:
    • Student Help (SH)  ~ 5 Hours or more
    • Student Assistant (SA) ~ 5 Hours or more
    • University Staff Employees ~ 8 Hours or more
    • Lump Sum requests
      • Bi-weekly Student ~ $100 or more
      • Bi-weekly Non-Student ~ $300 or more
      • Must follow WfAP guidelines
      Items that should not be submitted (on their own) on an Off Cycle/Missed Payroll Request:
      • Over Time or Add-Ons
      • Additional Pay, which is not part of their “Regular” gross
      • Termination Pay (TLH, TPH, TSB, TVN)
      • Retro Pay (i.e. SRP, HRP) including missed wages as a result of an increase in rate of pay or an FTE change
      • Missed time older than two pay periods
        • i.e. If the next payroll to process is the 2019BW06A, we will accept requests for the 2019BW05B and 2019BW05A. Once the 2019BW06A confirms, we will accept requests for the 2019BW05B and 2019BW06A
  • Exceptions:
    Any exceptions require approval from the Service Center payroll supervisor
You may click on the links below to navigate directly to a section:


Timesheet cleanup: Time and Labor Reported Time

If the reported time on the timesheet has been processed to payable time and is in an "Approved" status: Campus should remove the reported time from the timesheet and then after the next scheduled Time Admin job has run, approve the negative off-set hours generated as a result of removing the reported hours from the timesheet (net impact of removing the hours from the timesheet should be zero hours and have no impact on the employee).
1. If the reported time on the timesheet has been processed to payable time, was approved and is in a "Taken by Payroll" status: Campus should investigate the payable time in question to verify that the employee has not already been paid for the hours now being submitted on the missed payroll request.
2. If the reported time on the timesheet has been processed to payable time and the payable time is in "Needs Approval" status: Campus should remove the reported time and submit the timesheet.
3. If the reported time on the timesheet has been processed to payable time, was approved, and the payable time is in a "Rejected by Payroll" status: Campus should research why the payable time is in a "Rejected by Payroll" status.
4. If the reported time on the timesheet has been process to payable time and is in "Pushed Back" status: Campus should research why and not remove the hours from the timesheet.  

Below are step by step directions for submitting an off-cycle pay check request for University Staff: Biweekly Request
1. Use your web browser to navigate to the Off cycle missed payroll request page
2. First fill out the Employee Information section. Enter the information for the employee for which the request is being made, please enter the correct Empl ID and  Empl Rcd#.

3. Select Get Details.
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4. The following screen will appear defining the Position Number, Dept ID, and Pay Group. Select or enter in the following fields:
  • Pay Period: Select the Pay Run ID for the missed pay period the request is for.
  • Earnings Code: Select the Earnings Code under which the employee should be paid lists of the possible earnings codes can be found here: University Staff | Student Hourly 

  • Check(s) Received for Pay Period: Will default in after selecting Pay Period for Missed Payroll Request. This shows the requester if the employee has already received any pay checks for the same time period. Please review before proceeding! This will prevent multiple or duplicate requests processed or the employee.
  • Weekly Missed Hours: There is a set of day fields from Sunday to Saturday for each of the two weeks in a bi-weekly pay period.  Enter the number of hours the employee should be paid for in each of the desired days.  It is not necessary to enter zero hours in days for which there is no pay.  Note that the number of hours you are requesting the employee be paid for is not necessarily the number of hours they worked that day.  If an employee worked 8 hours in a day but was only paid for 3, you would request that they be paid for the remaining 5 hours.
  • Total Hours Missed: This field cannot be edited.  It is automatically populated with the total number of hours that you entered for the pay period.
  • Add Another Bi-Weekly Request Button: Press this button to add more fields for another bi-weekly request. This will allow you to enter requests for multiple Pay Periods and/or multiple Earnings Codes on a single form. 


    5. The last section to be filled out is the Explanation/Justification section. Both the comments text box and the Root Cause drop down menu are required fields.

NOTE:  It's important to enter detailed and clear information in the comments section describing the circumstances and justification for this off cycle request. It will play a large role in determining whether the request gets approved or not.


    6.  Verify that all the information you have entered is correct, then click the Submit button. 


    7. You will be notified if your request has been successfully submitted. Both you and the individual assigned to approve the request will receive an email notifying them of the submission. The email contains the name of the requester, a list of the approvers that received the email, and a link to the Missed Payroll Status Page.


Additional Resources

Related KBs:

Related Links:

Get Help

  • Click HERE to contact UW Shared Services or HERE for the Office of Technology Services (OTS) Helpdesk if you have any issues with these instructions.
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Keywords:on cycle paper missed paycheck pay check Overload Retro Pay add ons additional pay PY, Payroll PY, Payroll PY, Payroll   Doc ID:41378
Owner:Kelsey L.Group:UW–Shared Services
Created:2014-06-23 14:30 CDTUpdated:2021-03-04 11:13 CDT
Sites:UW-La Crosse, UW–Shared Services
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