Call history and filtering your calls

Your call history is at the center of the calls experience and shows a list of past calls and missed calls.

To return a missed call, hover over a contact from your call history list and select More actions  > Call back . You can chat with that contact, add them to speed dial, and add them to your contacts - all from the More actions menu.

To review past calls, missed calls, and your voicemail, select the appropriate filters at the top of the call history list.

Access your speed dial, contacts, and voicemail summaries

Your speed dial contacts appear to the right of Teams, along with any contact and call groups you manage. Contact groups organize your teammates to help you find or reach certain people based on a role or team. To add someone to a call group, select More actions  next to a contact group name and choose Add a contact. 

Call someone back from your voicemail by selecting More actions  next to their name or > Call back  from the call history list. You can also select Call  under their contact details.

Manage call settings

Manage your call settings directly within the calls experience. To change your connected device, select from the drop down menu at the lower left of the calls experience. You can also manage call forwarding and call groups from this menu.