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Okta Verify for Mobile

Overview:

This guide will give a brief overview of the Okta Verify app for Android and iOS devices

Process Considerations:

  •     Obtain your organization’s sign-in URL. This might be available in the Welcome/Activation email that you received from your administrator.
Click on the links below to skip directly to a section:

Android Setup

  1. Sign in and follow instructions to set up your device using one of the links below:
  2. Enter your username (email address) and password and click Sign In. 
  3. Click Set up.
  4. Select Android as your device type and click Next.
  5. Follow the onscreen steps to scan the QR code or do the below:
    1. Click the Can't scan? link under the QR code.
    2. Depending on which version appears in your browser, choose an option and click Next:
      • Email me a setup link: If you select this option, you receive an activation link in an email. Enter your email address when prompted, and click Send me the setup link.
        • If you set up Okta Verify with a link sent to your email, ensure that you use your primary email (the address where you received the Okta Verify setup instructions from your organization). Using any other email address generates an error.
      • Text me a setup link: If you select this option, you receive an activation link in a text message on your phone. Select your country and enter your phone number when prompted. Then, click Send me the setup link.
    3. On your device, download the Okta Verify app from the Google Play Store and install it.
    4. Activate your account. 
      • If you chose Email me a setup link, check the email app on your device, and tap Activate Okta Verify Push. Okta Verify opens and a message confirms your successful account activation.
      • If you choose Text me a setup link, check the text messages app on your device, and tap the enrollment link. Okta Verify opens and a message confirms your successful account activation.
  6. Click Verify. Your device is now enrolled.
    1. If you install Okta Verify on Android 13, ensure that you allow Okta Verify to show notifications. Tap Got it if you if this page appears. 

iOS Setup

  1. Sign in and follow instructions to set up your device using one of the links below:
  2. Enter your username (email address) and password and click Sign In. 
  3. Click Set up.
  4. Select iPhone as your device type and click Next.
  5. On your device, download the Okta Verify app from the Apple App Store and install it.
  6. Open Okta Verify and follow the instructions.
  7. Tap Add Account.
  8. Choose the type of account to add. Tap Organization.
  9. Choose your account setup method.
    1. Ensure the code is shown on another device such as a laptop or desktop. Tap Yes, Ready To Scan, and point your camera at the QR code displayed in the browser on another device.
  10. If prompted, allow push notifications on your device so that you can approve future sign-in notifications without opening the Okta Verify app.
  11. Tap Done to complete the account enrollment.


Additional Resources

Related KBs:

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Keywordsokta, verify, mobile, android, ios, iphone   Doc ID129547
OwnerLuke N.GroupUW–Shared Services
Created2023-07-06 08:06:57Updated2023-08-14 12:58:30
SitesUW–Shared Services
Feedback  0   0