Process Considerations:

• Annual Benefit Enrollment Appeals must be submitted by employees prior by January 1st.
• Employees will be notified in writing by Employee Trust Funds whether the appeal has been approved or denied.
• Employees will be notified via email by UW-Shared Services, Service Operations, Benefits whether the appeal has been approved or denied.

Click on the links below to skip directly to a section:

Instructions

1. Log into HRS
2. Click Administrator Homepage
3. Click on Employee Self Service
4. Click on the Benefit Details tile
5. Click on Enrollment Appeal
6. From this point, you can choose to Evaluate a Benefits Appeal, View a Benefits Appeal, or Update a Benefits Appeal

Evaluate a Benefits Appeal

1. To take action on a pending appeal, click Evaluate a Benefits Appeal
2. You can click Search to retrieve all pending appeals or you can Search for a specific Appeals form by entering:
   
   • Employee ID
   • Form ID (if known)

1. Results will be displayed below
2. Click on the pending appeal you wish to evaluate
3. Review all information provided by the employee to ensure it is accurate and complete
4. Add any additional information to support the appeal in the Employer Statement field
   
   NOTE:  do not include SSN, DOBs or Tax Identifiers in this section.
   
   
5. If more information is needed from the employee, add it in the Comments section under the Employee section
6. From here you will be able to Save, Deny, Recycle (return the appeal to the employee for more information), put the appeal on Hold, or Approve by clicking the appropriate button
7. After you’ve Approved the appeal, you will have the ability to View Approval Route

UW Shared Services will continue processing the appeal, send the information to vendors, respond to the employee of any appeal decisions, and do the entry in HRS. 

View a Benefits Form

1. You can Search for an Appeals form by entering:
   
   • Employee ID
   • Form ID (if known)
   • Form Type (BN_APLS1)
   • Form Status:  UW Shared Services will continue processing the appeal, send the information to vendors, respond to the employee of any appeal decisions, and do the entry in HRS. 
2. Click on the form you want to view.

Additional Resources

Related Links:

• Administrator ABE Website
• Employee ABE Website