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Frequently Asked Questions for Junk E-mail
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Junk email, also known as spam, is unsolicited email, usually commercial. It can strain networks, clog email servers, and fill mailboxes with unwanted and possibly offensive messages and images. Most of it is annoying, but harmless. Most junk email will be blocked by the email server that hosts your account.
Phishing is a specific kind of junk email that's used to obtain private information for use in identity theft and other scams. The email message appears to come from a trusted source, such as your bank, and often includes the actual business logo and an apparently legitimate reply address.