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Accessing Office 365 E-Mail


The preferred methods for connecting to Office 365 are the Outlook Web Application with a web browser and the Microsoft Outlook clients for Windows and Mac OS. These methods deliver the best level of functionality with the Office 365 services.

Process Considerations:

  • IT does not provide support for accessing email on personal devices. This includes phones, personal computers, tablets, etc. not issued by Information Technology.
  • UW-Madison researched client functionality extensively and published a detailed 'grid' of client compatibility and functionality. Find that document here, in the DoIT Knowledgebase (link opens in new tab).
Click on the links below to skip directly to a section:

Instructions for Web Browser Access

You can connect to Office 365 from any internet connected computer:

  1. Open your preferred browser and go to
  2. Complete the login using your full e-mail address as your username.

Mail Clients


  • Email address or Username: your email, ex:
  • Password: your password
  • Incoming mail server:

Android Devices

iOS Devices

  • Follow Microsoft's instructions for configuring Outlook for iOS app Outfook for iOS.

Additional Resources

Related Links:

Get Help

  • Click HERE to contact UW Shared Services or HERE for the IT Helpdesk if you have any issues with these instructions.

KeywordsInformation,Technology,Applications,Software,Email   Doc ID103058
OwnerEric B.GroupUW–Shared Services
Created2020-06-15 15:32:21Updated2023-10-31 09:27:57
SitesUW–Shared Services
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