Topics Map > Technology Requests and Hardware > Phones

Check Voicemail from an Outside Line


Your Voice over IP (VoIP) phone allows you to check your voicemail from another phone line. Follow the steps below to access your voicemail.


  1. Call the phone number 608-720-2111.
  2. Press the * key.
  3. Enter your ID followed by #. (Your ID is your phone number with a 1 at the start.)
  4. Enter your PIN followed by #.
    If you have never setup your PIN, please follow the prompts to setup your new PIN.
  5. You should now be able to hear any new messages. If not, you will get the following options:
    Option 2 – send message
    Option 3 – review voicemail messages
    Option 4 – setup options (Change greeting, PIN, etc.)
    Option 6 – list meetings
    Option 7 – listen to external messages (email)

Additional Resources

Related KBs:

Get Help

  • Click HERE to contact UW Shared Services or HERE for the Office of Technology Services (OTS) Helpdesk if you have any issues with these instructions.

Keywords:Information,Technology,Requests,Hardware,Phones   Doc ID:102998
Owner:Eric B.Group:UW–Shared Services
Created:2020-06-11 14:58 CDTUpdated:2021-10-13 13:25 CDT
Sites:UW–Shared Services
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